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Warranty Policy

Mattress Warranty

SleepCo’s 15-year limited warranty protects the mattress from structural defects, which includes sagging, bunched up foam, or totally detached seams. If you see any such defects, contact us right away so that we can repair the item, or give you a replacement. Keep in mind that SleepCo’s warranty does not include physical damage or normal wear and tear, so it has to be exclusively structural, in order to use our warranty.

Sleep Products Warranty

You can use our 1-year limited warranty on any SleepCo product, including mattress protectors, duvets, pillows, and sheets. If you see structural defects like totally detached seams or irremovable stains, you can contact us to bank in on our policy. Keep in mind that our warranty does not include normal wear and tear or physical damage.

Warranty Rules

Only use the warranty if you are the original purchaser and please, only contact us with regards to structural defects. If you are unsure whether you are dealing with a structural defect, contact us right away so that we can help you out. If it turns out that your product has normal wear and tear or physical damage, we can go over your next best options with you.

Give us a call with your receipt on hand, so that we can help you to claim your warranty.

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